FAQ

Frequently Asked Questions (FAQ)

1. What does VortixForge sell? 

VortixForge offers high-quality digital products that are available for instant download after purchase.

2. How will I receive my order?

Once your payment is completed, your digital files will be available for download immediately. You will also receive a confirmation email with access to your purchase.

3. Do you ship physical products?

No. We only sell digital products. No physical items will be shipped.

4. Can I get a refund?

Due to the nature of digital products, all sales are final. Please review our Return & Refund Policy for more information.

5. What should I do if I can't download my files?

If you experience any issues accessing your purchase, please contact us at hello.vortixforge@gmail.com, and we'll be happy to assist you.

6. Can I share or resell the products? 

No. All products are licensed for personal use unless otherwise stated. Redistribution, resale, or sharing of purchased files is strictly prohibited.

7. How can I contact customer support?

You can contact us anytime by email at:

hello.vortixforge@gmail.com

We aim to respond within 24–48 business hours.